Frequently Asked Questions
Check-out time is 11:00 AM.
Guest Service Representatives are available 24/7. You can reach them by:
- Dialing “0” from the phone in your room
- Calling 218-834-5671
- Visiting the front desk in the Main Lodge
Yes, free Wi-Fi is available throughout the resort.
Wifi in the lodge has a password provided at check-in.
Connect to BurlingtonGuest. The network password is provided at check-in — or ask Guest Services at the front desk.
Please refer to the information insert provided in your Lakehome.
For stays of two nights or longer, housekeeping is available upon request. Contact Guest Services at the front desk if you need housekeeping or additional supplies.
Yes. A valid room key or access code is required to enter the pool areas.
The pool hours are:
- Burlington Bay: 9:00 AM–11:00 PM
- Main Lodge: 8:00 AM–11:00 PM
The Main Lodge fitness center is located above the pool.
At Burlington Bay:
- The Building 5 fitness center is located on the fifth floor
- The Building 3 fitness center is located on the fourth floor
The gift shop is located in the lobby of the Main Lodge.
The gift shop is open 24 hours a day, seven days a week.
